13 replies to this topic

[bdahl]

the spelling function doesn't catch misspelled words, yet if I double click the misspelled word and enter ^⌘K the spelling dialog box shows the word with suggested corrections. When I click paste the selected correction is installed but when I key in ⌘ and the number of my desired selection I get only the dud sound.

Nothing is input automatically. i's are not capitalized and shorthand glossary expansions are not made.

My testing was accomplished in TextEdit and Pages and I'm operating under Snow Leopard and Spell Catcher 3.0.5. I've scoured Spell Catcher Preferences and System Preferences trying different configurations looking for something I've overlooked with no success. The input method version matches that of the Spell Catcher app and I get the same results with Input Method 64 or unicode selected. I've restarted my MacBook twice as well.

What am I missing? Thanks

[Evan Gross]

bdahl, on 13 June 2010 - 10:09 PM, said:

the spelling function doesn't catch misspelled words, yet if I double click the misspelled word and enter ^⌘K the spelling dialog box shows the word with suggested corrections. When I click paste the selected correction is installed but when I key in ⌘ and the number of my desired selection I get only the dud sound.

Nothing is input automatically. i's are not capitalized and shorthand glossary expansions are not made.

My testing was accomplished in TextEdit and Pages and I'm operating under Snow Leopard and Spell Catcher 3.0.5. I've scoured Spell Catcher Preferences and System Preferences trying different configurations looking for something I've overlooked with no success. The input method version matches that of the Spell Catcher app and I get the same results with Input Method 64 or unicode selected. I've restarted my MacBook twice as well.

What am I missing? Thanks

Do you see Spell Catcher’s Input menu (yellow checkmark) in the menu bar?

When you pull it down is the "Interactive Checking" item selected?

Generally, when you're using interactive checking, you'd choose the Suggest Spelling command (not Check Word) to view suggestions and make a replacement.

Maybe take a look at our Video Tutorials.

[bdahl]

Evan Gross, on 13 June 2010 - 10:15 PM, said:

Do you see Spell Catcher’s Input menu (yellow checkmark) in the menu bar? Yes

When you pull it down is the "Interactive Checking" item selected? Yes

Generally, when you're using interactive checking, you'd choose the Suggest Spelling command (not Check Word) to view suggestions and make a replacement. I used the keyboard shortcut ⌃⌘S after Spell Catcher didn't respond to my errors and the dialog "Suggest Spelling" was empty. Only after selected the misspelled word and entering ⌃⌘K would the misspelled word be in the Dialog with and suggested replacements. Then clicking Paste button replaced the misspelled word properly. The matching ⌘number would not replace the misspelled word.

Maybe take a look at our Video Tutorials.

[Evan Gross]

Your reply seems empty - can you take another look and edit it if need be?

[bdahl]

Evan Gross, on 13 June 2010 - 10:46 PM, said:

Your reply seems empty - can you take another look and edit it if need be?

the replies are in the box with your questions. I tried to include an attachment but I'm not sure it make it so here it is again.

[Evan Gross]

bdahl, on 13 June 2010 - 11:00 PM, said:

the replies are in the box with your questions. I tried to include an attachment but I'm not sure it make it so here it is again.

Sorry, I didn't notice - and don't see your attachment either.

My main point was that you wouldn't generally use the Check Word feature to get suggestions or make corrections during interactive checking. You'd use either the Suggest Spelling Window or Pop-Up Suggestions List. Take a look at our Video Tutorials to get the idea.

[bdahl]

Evan Gross, on 13 June 2010 - 11:09 PM, said:

Sorry, I didn't notice - and don't see your attachment either.

My main point was that you wouldn't generally use the Check Word feature to get suggestions or make corrections during interactive checking. You'd use either the Suggest Spelling Window or Pop-Up Suggestions List. Take a look at our Video Tutorials to get the idea.

I didn't use the "Check Word" feature. I used keyboard shortcuts ⌘⌃S which brings up the Suggest Spelling dialog (which should have opened automatically when I misspelled a word) and when that dialog open up empty (it apparently hadn't detected any misspelled words) I executed the ⌘⌃K shortcut after selecting the misspelled word. Then and only then did the Suggest Spelling dialog open with my misspelled word and the suggested corrections.

Got an error. The file I was trying to attach is too big. It was a screen shot of my TextEdit file with the misspelled word "Shal" from your tutorial which I couldn't complete since Spell Catcher wouldn't respond to correct my errors.

I do agree that an incompatibility could be the problem but I'm not using anything new that isn't Apple. I downloaded Safari 5 yesterday. The other possibility is that I didn't get Spell catcher installed properly but that seems unlikely as well. I did look at the page of incompatibilities you sent me and only mail stood out. Mail was open but my problems didn't occur there.

[Evan Gross]

bdahl, on 13 June 2010 - 11:28 PM, said:

I didn't use the "Check Word" feature. I used keyboard shortcuts ⌘⌃S which brings up the Suggest Spelling dialog (which should have opened automatically when I misspelled a word) and when that dialog open up empty (it apparently hadn't detected any misspelled words) I executed the ⌘⌃K shortcut after selecting the misspelled word. Then and only then did the Suggest Spelling dialog open with my misspelled word and the suggested corrections.

If you want the Suggest Spelling Window or Pop-Up Suggestions List to open automatically, make sure you have Auto-Show Suggestions selected in the Input menu.

Do you remember what the exact error you typed was? Note that if you have Edit > Spelling and Grammar > Check Spelling While Typing selected, the words underlined in red may not be in sync with what Spell Catcher’s interactive checking "sees" - that depends on how you've got things set in the Mac OS X Spelling Panel (Language & Text System Preferences, Text tab, Spelling popup).

Also note that using the arrow keys or clicking the mouse inside the word you're typing can "confuse" Spell Catcher as far as what it thinks you've typed.

Quote

Got an error. The file I was trying to attach is too big. It was a screen shot of my TextEdit file with the misspelled word "Shal" from your tutorial which I couldn't complete since Spell Catcher wouldn't respond to correct my errors.

I do agree that an incompatibility could be the problem but I'm not using anything new that isn't Apple. I downloaded Safari 5 yesterday. The other possibility is that I didn't get Spell catcher installed properly but that seems unlikely as well. I did look at the page of incompatibilities you sent me and only mail stood out. Mail was open but my problems didn't occur there.

See if you can reduce the size of the file you wanted to upload by opening it in Preview and saving it as a different type (a jpeg, maybe). Or crop it to reduce the size perhaps. I think I really need to see *exactly* what you're doing to diagnose this properly.

[bdahl]

 Screen shot 2010-06-13 at 10.48.02 .png   169.37K   9 downloads

Evan Gross, on 13 June 2010 - 11:45 PM, said:

If you want the Suggest Spelling Window or Pop-Up Suggestions List to open automatically, make sure you have Auto-Show Suggestions selected in the Input menu.

Do you remember what the exact error you typed was? Note that if you have Edit > Spelling and Grammar > Check Spelling While Typing selected, the words underlined in red may not be in sync with what Spell Catcher’s interactive checking "sees" - that depends on how you've got things set in the Mac OS X Spelling Panel (Language & Text System Preferences, Text tab, Spelling popup).

Also note that using the arrow keys or clicking the mouse inside the word you're typing can "confuse" Spell Catcher as far as what it thinks you've typed.

See if you can reduce the size of the file you wanted to upload by opening it in Preview and saving it as a different type (a jpeg, maybe). Or crop it to reduce the size perhaps. I think I really need to see *exactly* what you're doing to diagnose this properly.

Here is one attachment. I'll send another in another email

[bdahl]

bdahl, on 14 June 2010 - 12:01 AM, said:

Screen shot 2010-06-13 at 10.48.02 .png


Here is one attachment. I'll send another in another email

In this attachment you'll see that after forcing the suggest dialog with a ⌘⌃S it does not recognize the misspelled "shal"

Attached Files

•  Screen shot 2010-06-13 at 11.02.06 .jpg   41.46K   8 downloads

[Evan Gross]

bdahl, on 14 June 2010 - 12:08 AM, said:

In this attachment you'll see that after forcing the suggest dialog with a ⌘⌃S it does not recognize the misspelled "shal"

OK, are you saying that after you type "shal", you don't see the Suggest Spelling Window or Pop-Up Suggestions List open automatically?

That may well indicate something's not right with your Spell Catcher installation. Do you hear Spell Catcher alert you to the error?

If you manually select the word "shal" (double-click) THEN choose the Check Word command from the Input menu, do you get any suggestions for that word?

I can see that something's definitely not right - I can't tell whether it's installation-related or something about the way your Spell Catcher Preferences are set without more details, though.

Take a look at the way your Spell Catcher Spelling preferences are set (Checking tab, what to look for, what to ignore), also look in the References pane to see what references are being "Used". Click the disclosure triangle to the left of your language to expand them all.

[bdahl]

Evan Gross, on 14 June 2010 - 12:21 AM, said:

OK, are you saying that after you type "shal", you don't see the Suggest Spelling Window or Pop-Up Suggestions List open automatically? Yes that is correct, nothing happens.

That may well indicate something's not right with your Spell Catcher installation. Do you hear Spell Catcher alert you to the error? No there is no alert.

If you manually select the word "shal" (double-click) THEN choose the Check Word command from the Input menu, do you get any suggestions for that word? Yes all the suggestions are there when I force it.

I can see that something's definitely not right - I can't tell whether it's installation-related or something about the way your Spell Catcher Preferences are set without more details, though.

Take a look at the way your Spell Catcher Spelling preferences are set (Checking tab, what to look for, what to ignore), also look in the References pane to see what references are being "Used". Click the disclosure triangle to the left of your language to expand them all.

Here's a jpeg of the screen shot of Preferences>Spelling>Checking that I've using with TextEdit.

Attached Files

•  Screen shot 2010-06-13 at 11.30.47 .jpg   42.3K   4 downloads

[Evan Gross]

bdahl, on 14 June 2010 - 12:35 AM, said:

Here's a jpeg of the screen shot of Preferences>Spelling>Checking that I've using with TextEdit.

I have a hunch about what might be happening. But it would be faster to figure this out by email. Send me a note at our feedback address (use the Send Feedback… item in the Spell Catcher application's Help menu) and we'll go from there.

My suspicion is that you have some utility installed (that may have a feature related to security) that's doing something very wrong, against Apple's guidelines. If you can email me a list of what 3rd party utilities belong to the various icons in the menu bar, along with what's in your list of Login Items (System Preferences, Accounts) that might help pin down the culprit.

[Evan Gross]

Evan Gross, on 14 June 2010 - 12:49 AM, said:

I have a hunch about what might be happening. But it would be faster to figure this out by email. Send me a note at our feedback address (use the Send Feedback… item in the Spell Catcher application's Help menu) and we'll go from there.

My suspicion is that you have some utility installed (that may have a feature related to security) that's doing something very wrong, against Apple's guidelines. If you can email me a list of what 3rd party utilities belong to the various icons in the menu bar, along with what's in your list of Login Items (System Preferences, Accounts) that might help pin down the culprit.

Just to follow up, the culprit was "Quicken Scheduler", apparently well known for disabling the ability of apps to monitor keystrokes.

It doesn't follow Apple's guidelines for using Mac OS X secure event input APIs.

It needs to be disabled, the only instructions I've found so far are on the macosxhints forum. You'd think there was a better way (like from within the Quicken application itself) - if you find one, please post a follow up!