Hi -- I just bought a new MacBook and am trying to install a new license for the new machine. All works well, except the License Manager does not give me the option of installing for all users of the machine, even though I have administrator privileges (the option is visible, but greyed out).
Is this a known problem? I suspect that when I migrated files over from the old machine, it was using a different account as administrator, and then when I cleaned up the accounts and made the current account the admin account, it didn't take everywhere. I've had one or two other programs have difficulty installing while I was logged in to the admin account.
So, maybe not a Spell Catcher issue, but I'm throwing it out there -- has anyone else had this problem and been able to resolve it?
License Manager doesn't know I have admin privileges
Started by Mon Monque, Sep 13 2011 09:32 PM
3 replies to this topic
#1
Posted 13 September 2011 - 09:32 PM
#2
Posted 13 September 2011 - 10:29 PM
Mon Monque, on 13 September 2011 - 09:32 PM, said:
Hi -- I just bought a new MacBook and am trying to install a new license for the new machine. All works well, except the License Manager does not give me the option of installing for all users of the machine, even though I have administrator privileges (the option is visible, but greyed out).
Is this a known problem? I suspect that when I migrated files over from the old machine, it was using a different account as administrator, and then when I cleaned up the accounts and made the current account the admin account, it didn't take everywhere. I've had one or two other programs have difficulty installing while I was logged in to the admin account.
So, maybe not a Spell Catcher issue, but I'm throwing it out there -- has anyone else had this problem and been able to resolve it?
Is this a known problem? I suspect that when I migrated files over from the old machine, it was using a different account as administrator, and then when I cleaned up the accounts and made the current account the admin account, it didn't take everywhere. I've had one or two other programs have difficulty installing while I was logged in to the admin account.
So, maybe not a Spell Catcher issue, but I'm throwing it out there -- has anyone else had this problem and been able to resolve it?
For now, you can fairly easily deal with this (in the Finder) by navigating to /Library/Application Support, and creating a new folder named "Spell Catcher", then inside it copy the "Licenses" folder from your (home) ~/Library/Application Support/Spell Catcher folder into it. You'll probably have to authenticate a couple or three times.
#3
Posted 06 October 2011 - 05:04 PM
Move it or copy it? And once you put it into /Library/Application Support/Spell Catcher, you need to secure the Licenses folder so that your other accounts can read it. Non-trivial.
BTW, I had a handful of license files in my user license folder. Probably since I've had so many versions of SC. I cleared out all the old ones before copying it.
BTW, I had a handful of license files in my user license folder. Probably since I've had so many versions of SC. I cleared out all the old ones before copying it.
#4
Posted 06 October 2011 - 09:42 PM
ronlap, on 06 October 2011 - 05:04 PM, said:
Move it or copy it? And once you put it into /Library/Application Support/Spell Catcher, you need to secure the Licenses folder so that your other accounts can read it. Non-trivial.
Did you actually have to do this? By default the permissions for "Everyone" are read only, which should be adequate…





